6rwn's Privacy Policy
We believe protecting your personal information is our core responsibility. Read this policy to learn in detail how we collect, use, and store your data.
Introduction
6rwn is a premium online gaming platform in Bangladesh. By using our website, you agree to the terms of this privacy policy. This policy explains how 6rwn collects, uses, discloses, and protects your personal information.
We treat your privacy as a top priority and use state-of-the-art SSL encryption technology to protect your data. All our operations are conducted on the basis of fair and transparent policies.
1. What information we collect
When you open an account on the 6rwn platform, log in, or use our services, we may collect the types of information described below.
Personal identity information
Information you provide at the time of account registration includes:
- Full name and date of birth
- Email address and mobile number
- National ID or passport details (for identity verification)
- Current address
Financial information
During deposit and withdrawal processes, we collect your payment-related information. This includes limited information related to bKash, Nagad, Rocket, and Upay accounts. We never store your full payment PIN or password.
Usage and activity information
Information automatically collected while you use the platform:
- Login time, session duration, and gaming history
- Deposit and withdrawal transaction records
- Device type, operating system, and browser information
- IP address and geographic location (at country level)
- Your navigation patterns on our platform
Communication information
When you contact our support team via live chat or email, the content of that conversation may be stored for the purpose of improving service quality.
2. How we use your information
6rwn uses the information we collect only for specific and legitimate purposes. We never process your information for unnecessary reasons.
Account management and verification
We use your information to verify your identity, keep your account secure, and prevent fraudulent activity. This ensures that only authorized individuals can access your account.
Financial transaction processing
Your payment information is processed to accept deposits and process withdrawals. We ensure fast and secure transactions via bKash, Nagad, Rocket, and Upay.
Providing customer support
Our 24/7 live chat and email support team uses your information to resolve your issues and provide better service. This helps us solve problems quickly and effectively.
Platform improvement and analysis
We use analytical data to improve our service quality, add new games and features, and enrich the user experience.
Ensuring responsible gaming
By monitoring your gaming behavior, we help uphold responsible gaming policies and may intervene with support when needed.
3. Who we share information with
6rwn never sells your personal information to third parties or discloses it for marketing purposes. However, your information may be disclosed in the limited circumstances below:
Trusted service providers
Technology and payment service providers that assist in operating our platform may access your information to a limited extent. These organizations operate under strict confidentiality agreements and may only use the information for designated purposes.
Legal obligations
We may be required to disclose necessary information to comply with valid legal directives from government authorities or law enforcement agencies. In such cases, we disclose only the minimum information required.
Fraud prevention
Information may be provided to relevant authorities for the purpose of preventing and investigating money laundering, fraud, or other illegal activities.
4. Cookies and tracking technologies
6rwn uses cookies and similar technologies to keep the website functioning properly and to improve the user experience.
Essential cookies
These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, ensure security, and remember your preferences. These cookies cannot be disabled.
Analytical cookies
These cookies help us understand how users are using our platform. This helps us improve our service and provide a better gaming experience.
You can disable non-essential cookies by changing your browser settings. However, this may limit some platform features.
5. Security measures for your information
6rwn has adopted industry-standard security measures to keep your personal and financial information safe.
SSL encryption
All data exchanged between our platform and servers is protected by 256-bit SSL encryption. This ensures that no third party can read or alter your information.
Data storage security
Your information is stored on secure servers. Sensitive data is kept in encrypted form and only a limited number of staff can access it when necessary.
Account security
A strong password policy applies to every account. If unusual login activity is detected, we automatically issue an alert. You are also requested to stay vigilant about your account's security.
6. Data retention period
6rwn retains your information only for as long as necessary. Specific retention periods are noted below:
Active account information
All information is retained while your account remains active. Even after account closure, certain information may be kept for the required period to meet legal obligations and resolve disputes.
Financial transaction records
Transaction records are retained for an extended period due to financial regulations and audit requirements. This also helps protect your interests.
Communication and support records
Records of your communication with us are retained for the purpose of improving service quality and resolving disputes.
7. Your rights regarding your information
You have the following rights over your personal information. Contact our support team to exercise these rights.
Right to access
You have the right to request information about what data we hold about you.
Right to correction
You have the right to request correction of any inaccuracies in your information.
Right to deletion
In certain circumstances you have the right to request deletion of your information, though this may not apply where legal obligations exist.
Right to restrict processing
In certain circumstances you have the right to request that processing of your information be restricted.
8. Protection of minors
6rwn strictly does not provide services to anyone under the age of 21. Our platform is for adults (21+) only.
Age verification
We verify age at the time of account registration. We do not knowingly collect information from anyone under 21. If an account belonging to a minor comes to our attention, we will immediately close that account and delete the associated information.
9. Changes to the privacy policy
6rwn reserves the right to update this privacy policy from time to time. We will notify you of any significant changes in the following ways:
- By displaying a notice on the platform
- By sending a message to your registered email
- By noting the updated date on this page
Continued use of the platform after a revised policy is published will be considered as your acceptance of the new policy. If you do not agree to the changes, you may request that your account be closed.
10. Contact us
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. The 6rwn support team is able to assist in both Bengali and English.
Privacy-related contact
Email: [email protected]
Live chat: Available 24/7 (Bengali & English)
We will get back to you as soon as possible.